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I updated to version 46.0.1 and my bookmarks disappeared. How to recover? I haven't backed up.

Posted

Booted my PC up this morning, was using firefox just fine, it prompted for an update, typically I ignore these for a few weeks before updating to allow the community to work out the kinks. I jumped the gun and for the first time since I started using Firefox over 10 years ago, an update broke something. I had bookmarks toolbar enabled, with 10-15 bookmarks in it, that has disappeared entirely. Had I known this was going to happen i'd have backed up my profile in AppData.

Booted my PC up this morning, was using firefox just fine, it prompted for an update, typically I ignore these for a few weeks before updating to allow the community to work out the kinks. I jumped the gun and for the first time since I started using Firefox over 10 years ago, an update broke something. I had bookmarks toolbar enabled, with 10-15 bookmarks in it, that has disappeared entirely. Had I known this was going to happen i'd have backed up my profile in AppData.

Additional System Details

Installed Plug-ins

  • Citrix Online App Detector Plugin
  • Foxit Reader Plug-In For Firefox and Netscape
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.73.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft Lync
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Shockwave Flash 19.0 r0
  • 5.1.41212.0
  • iTunes Detector Plug-in
  • mydlink services plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0

More Information

FredMcD
  • Top 10 Contributor
4255 solutions 59592 answers

Others reported the same.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


Security Issue: Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.


Flash Player Version: 21.0.0.213 Flash Player (Linux) Version 11.2.202.616

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Optional offer: McAfee Security

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Optional offer: McAfee Security


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Others reported the same. Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. Is the problem still there? ---------- Security Issue: Update your Flash Player '''Note: Windows users''' should download the '''active_x''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the '''plugin only.''' Not the '''active_x.''' Flash Player '''Version: 21.0.0.213''' Flash Player (Linux) '''Version 11.2.202.616''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note:''' Optional offer: McAfee Security https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note:''' Optional offer: McAfee Security See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration