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screen refresh

  • 2 replies
  • 1 has this problem
  • 12 views
  • Last reply by cor-el

joekosoglow
joekosoglow
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There are times when I go from FireFox to another window and then return and attached is the screen I see. Can you tell me how to fix this?

There are times when I go from FireFox to another window and then return and attached is the screen I see. Can you tell me how to fix this?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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See this support article. How do I create a screenshot of my problem? It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.