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I updated flash to the latest version, but firefox continually asks me to update it on the plugin page, why is this occurring?

Posted

I updated Firefox and Flash earlier this evening. Firefox told me I still needed to update Flash so I uninstalled it and reinstalled it. It still gave me a request to update it and a lnk to the same site I had just used to update flash. Please help me understand why this is happening. No solicitations and please do not send me to a malware ridden site.

I updated Firefox and Flash earlier this evening. Firefox told me I still needed to update Flash so I uninstalled it and reinstalled it. It still gave me a request to update it and a lnk to the same site I had just used to update flash. Please help me understand why this is happening. No solicitations and please do not send me to a malware ridden site.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.10.20056
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • AmazonMP3DownloaderPlugin 1.0.15
  • DivX Plus Web Player version 2.2.0.52
  • DivX VOD Helper Plug-in
  • Version 5.41.3.0
  • Google Update
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Shockwave Flash 21.0 r0
  • 5.1.41212.0
  • WinZip Courier Plugin for Mozilla Firefox
  • NPWLPG
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0

More Information

jscher2000
  • Top 10 Contributor
8635 solutions 70627 answers

Hmm, I see that, and as far as I can tell, it's a mistake. The plugin checker wants you to have 21.0.0.226 (see linked screenshot), but that update is, as far as I can tell, only for Mac at this point. For Windows, 21.0.0.213 still is the latest. Hopefully they'll fix it before we get a dozen more questions!

https://support.cdn.mozilla.net/media/uploads/images/2016-05-04-23-07-58-3e1683.png

Hmm, I see that, and as far as I can tell, it's a mistake. The plugin checker wants you to have 21.0.0.226 (see linked screenshot), but that update is, as far as I can tell, only for Mac at this point. For Windows, 21.0.0.213 still is the latest. Hopefully they'll fix it before we get a dozen more questions! https://support.cdn.mozilla.net/media/uploads/images/2016-05-04-23-07-58-3e1683.png
jscher2000
  • Top 10 Contributor
8635 solutions 70627 answers

This should be fixed now.

This should be fixed now.
QuestionTime 0 solutions 4 answers

No matter what I do I get the update message by a number of plugins. I update, but the messages continue - known vulnerabilites. Adobe Flash is the worst - I get the warning on every page of Firefox!

No matter what I do I get the update message by a number of plugins. I update, but the messages continue - known vulnerabilites. Adobe Flash is the worst - I get the warning on every page of Firefox!
FredMcD
  • Top 10 Contributor
4224 solutions 58943 answers

This is a known issue with the update checker. If the programs web site says you are up to date, then you are fine. Don’t worry.

This is a known issue with the update checker. If the programs web site says you are up to date, then you are fine. Don’t worry.
jscher2000
  • Top 10 Contributor
8635 solutions 70627 answers

Hi QuestionTime, possibly you have multiple versions -- current plus at least one older version.

Type or paste about:plugins in the address bar and press Enter to load an internal page listing details about your plugins. If you use Find (Ctrl+f) for npswf -- a unique part of the Flash plugin file name -- you can determine whether Firefox discovered more than one.

Hi QuestionTime, possibly you have multiple versions -- current plus at least one older version. Type or paste '''about:plugins''' in the address bar and press Enter to load an internal page listing details about your plugins. If you use Find (Ctrl+f) for ''npswf'' -- a unique part of the Flash plugin file name -- you can determine whether Firefox discovered more than one.
James
  • Moderator
1594 solutions 11231 answers

FredMcD said

This is a known issue with the update checker.

This may only be a issue initially with the plugincheck site after a new Flash Player version release. The poster is likely having the classic case of having the current Release and a previous release on system and the previous is being detected and not the current.

''FredMcD [[#answer-924775|said]]'' <blockquote> This is a known issue with the update checker. </blockquote> This may only be a issue initially with the plugincheck site after a new Flash Player version release. The poster is likely having the classic case of having the current Release and a previous release on system and the previous is being detected and not the current.

Modified by James

FredMcD
  • Top 10 Contributor
4224 solutions 58943 answers

James said

The poster is likely having the classic case of having the current Release and a previous release on system and the previous is being detected and not the current.

If that is the problem;


Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 23.0.0.162 Flash Player (Linux) Version 11.2.202.635

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download.

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download.

''James [[#answer-924829|said]]'' <blockquote> The poster is likely having the classic case of having the current Release and a previous release on system and the previous is being detected and not the current. </blockquote> If that is the problem; <br>Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer. Flash: Grab the uninstaller from here: '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]''' '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]''' Then reinstall the latest version. '''Note: Windows users''' should download the '''active_x''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the '''plugin only.''' Not the '''active_x.''' Flash Player '''Version: 23.0.0.162''' Flash Player (Linux) '''Version 11.2.202.635''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download.