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Thunderbird is mangling email adresses from my address book.

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Wayne Mery

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Email addresses look fine in my address book, but when I try to send an email the addresses get all mangled. For example DamPuppy@aol.com comes out as <DamCindy Davidson <DamPuppy@aol.com>Puppy@aol.com>, and I get an error message if i try to send the email. I have to manually edit the address in every single email sent. I am running version 45.0 on Windows 7 Home, </p>

Jim

Email addresses look fine in my address book, but when I try to send an email the addresses get all mangled. For example DamPuppy@aol.com comes out as <DamCindy Davidson <DamPuppy@aol.com>Puppy@aol.com>, and I get an error message if i try to send the email. I have to manually edit the address in every single email sent. I am running version 45.0 on Windows 7 Home, Jim

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are you using drag and drop of addresses?

What happens if you use the standard diagnostic of starting Thunderbird in safe mode?

https://support.mozilla.org/en-US/kb/safe-mode