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"are you sure you are ready to send this message" click yes and nothing happens

  • 2 replies
  • 2 have this problem
  • 12 views
  • Last reply by willcta

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Hi Guys, I am hoping you can help,

I put all of my clients on thunderbird and its great however this morning, a client has a weird problem, when she tries to send a pop up box comes up saying "Are you sure you are ready to send this message" we click yes and nothing happens at all, I have searched everywhere on the net but no answers so far, could someone please help asap, also there is no tick box which says remember this option etc.

Many Thanks

Will

Hi Guys, I am hoping you can help, I put all of my clients on thunderbird and its great however this morning, a client has a weird problem, when she tries to send a pop up box comes up saying "Are you sure you are ready to send this message" we click yes and nothing happens at all, I have searched everywhere on the net but no answers so far, could someone please help asap, also there is no tick box which says remember this option etc. Many Thanks Will

All Replies (2)

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Sounds like an add-on, I am unfamiliar with the actual message text.

Try holding shift while Thunderbird is started to disable add-ons and start in safe mode.

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Hi I am thinking its something to do with 45 update, i tried the safe mode already