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Amex Safekey not working with Firefox, OK with IE

  • 1 reply
  • 1 has this problem
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  • Last reply by philipp

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Thanks John 99 for your suggestions.

Thanks, I was on 45.0.1, although i have set auto updates - now on 45.0.2 The problem happened with 3 different merchants, so I think not a problem with their sites, and yes I can access my Amex account using Firefox. So it makes me think it is a one of my settings or pop-up barriers or something.

I'll try again when I next buy something, and if it is still a problem, I'll try in safe mode and delete cookies and cache (although I have auto delete of cookies - maybe that is a problem?) and I recently cleared the cache.

If it is till a problem, I'll post again.

Thanks again.

All Replies (1)

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hi philken, please don't open a new thread for the same issue, but follow up with your information in the original thread at https://support.mozilla.org/questions/1118182 - thank you for your understanding!