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Can't open websites either by clicking links or entering URL address

Posted

Desktop computer: i Mac OS: 10.6.8

Recently updated Firefox to latest version and now websites won't open - get the "server timed out" message.

Netflix still runs as does my email.

But pogo.com - free online games that worked before, will not open.

        lumosity.com  - won't open
        Did a search for "free online word games" - got search results, but none of the links will open the pages when clicked. 
        www.parkatlanta.org - (site to pay stupid parking tickets grrr) - won't open.

What's going on?

Thank you - Kris

Desktop computer: i Mac OS: 10.6.8 Recently updated Firefox to latest version and now websites won't open - get the "server timed out" message. Netflix still runs as does my email. But pogo.com - free online games that worked before, will not open. lumosity.com - won't open Did a search for "free online word games" - got search results, but none of the links will open the pages when clicked. www.parkatlanta.org - (site to pay stupid parking tickets grrr) - won't open. What's going on? Thank you - Kris

Additional System Details

Installed Plug-ins

  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 21.0 r0
  • 5.1.41212.0
  • iPhoto6

Application

  • Firefox 46.0b5
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:46.0) Gecko/20100101 Firefox/46.0
  • Support URL: https://support.mozilla.org/1/firefox/46.0/Darwin/en-US/

Extensions

  • Firefox Hello Beta 1.1.12 (loop@mozilla.org)
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • Pocket 1.0 (firefox@getpocket.com)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x71c5
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'blockedGfxCard']
  • numTotalWindows: 1
  • supportsHardwareH264: No;
  • webglRenderer: ATI Technologies Inc. -- ATI Radeon X1600 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
ideato 893 solutions 6250 answers

Hello Kris, any luck if you clear both cookies and the cache ? (maybe you have corrupt cookies or cache).

Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu , choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Hello Kris, any luck if you '''clear both cookies and the cache''' ? (maybe you have corrupt cookies or cache). Note: ''This will temporarily log you out of all sites you're logged in to.'' To clear cache and cookies do the following: #Click the menu button [[Image:New Fx Menu]], choose History, and then "Clear Recent History...". #Under "Time range to clear", select "Everything". #Now, click the arrow next to Details to toggle the Details list active. #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else. #Now click the "Clear Now" button. Further information can be found in the [[Delete browsing, search and download history on Firefox]] article. Did this fix your problems? Please report back to us! Thank you.