Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recurring scrolling issues

  • No replies
  • 2 have this problem
  • 4 views
more options

I'm at the end of my rope with the scrolling issues. It works fine for awhile, then suddenly, the scroll won't stick. When I stop scrolling, the screen jump backward a few lines. It takes forever to get through an entire page.

What I've tried: Changing mouse battery Cleaning the mouse Safe Mode -- same problem, so probably not an add-on Turned off auto-scrolling - no help, so turned it back on Smooth scrolling is enabled

Do I need to just get a smooth scrolling add-on and turn smooth scrolling off completely? Please help me. I do online research for a living, so I have to be able to go as quickly as possible.

I'm at the end of my rope with the scrolling issues. It works fine for awhile, then suddenly, the scroll won't stick. When I stop scrolling, the screen jump backward a few lines. It takes forever to get through an entire page. What I've tried: Changing mouse battery Cleaning the mouse Safe Mode -- same problem, so probably not an add-on Turned off auto-scrolling - no help, so turned it back on Smooth scrolling is enabled Do I need to just get a smooth scrolling add-on and turn smooth scrolling off completely? Please help me. I do online research for a living, so I have to be able to go as quickly as possible.