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emails have disappeared from the Inbox

  • 4 replies
  • 5 have this problem
  • 124 views
  • Last reply by Matt

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Seventeen emails are no longer displaying in the Inbox; all that is displayed is the time and date, which is now identical for all 17, probably the time the laptop was shut down on March 22nd, possibly indicating an abnormal shut down. The emails are listed individually but do not now show the sender, subject or any of the text, but do display the return arrow symbol where an email was replied to prior to the error. Are they lost forever or can they be recovered from somewhere, please? The error is on a Laptop using Windows 7, not this PC.

Thanks in advance for any help.

Monday 28 March 10.20am I tried the Repair function suggested by Matt, but nothing happened - the emails are still all listed, but without any detail or content..

Modified by kushtie

All Replies (4)

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right click the folder, select properties and then the repair button.

That will either fix the display or remove the bad index entries and the mails will disappear from the display.

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Emails are disappearing from INBOX of one of my accounts.

Thunderbird shows 1899 emails and there are only 904 emails in the box.

Some of the older emails I need are gone. I usually put them in Archives each year and have forgotten to do so for a while.

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Additional info for above post from me: AuggieDoggie. I have gone through all the places where you can check special options. NONE have been found. EG: View/Folders/unread and there are many other places... unless I've missed one, I can't find anything that would explain why all the emails are not showing. They used to all show up until recently. Funny thing, I accidentally deleted some of them to trash. So I went to trash and saw them. As I tried to select them and restore to INBOX I could see them disappearing one by one.... strangely too. So I clicked out of Trash and came back... it happened again. So I rebooted my PC. Now when I go to trash that "strange event" doesn't happen, but hundreds of my emails from my INBOX are gone now. Any suggestions to get them back? AuggieDoggie

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have you placed them in archive by accident. pressing A while a message is selected in the list archives it.