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my adobe flash plugin keeps on crushing

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My adobe keeps crushing and it doesnt let me send a crush report. all flash videos take forever to load. ive updated the flash but it still keeps happening

My adobe keeps crushing and it doesnt let me send a crush report. all flash videos take forever to load. ive updated the flash but it still keeps happening
Attached screenshots

Additional System Details

Installed Plug-ins

  • Intel web components updater - Installs and updates the Intel web components
  • Adobe PDF Plug-In For Firefox and Netscape 15.10.20056
  • Facebook Video Calling Plugin
  • Google Update
  • Happy Cloud Web Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.73.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Pando Web Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 21.0 r0
  • Telstra Management Plug-in for Mozilla Browsers
  • Telstra Plug-in for Mozilla Browsers
  • Unity Player 4.5.3f3
  • VLC media player Web Plugin
  • iTunes Detector Plug-in

Application

  • Firefox 45.0.1
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
  • Support URL: https://support.mozilla.org/1/firefox/45.0.1/WINNT/en-US/

Extensions

  • Ant Video Downloader 2.4.7.37 (anttoolbar@ant.com)
  • Antmark extensions 1.1.14 (antmark@ant.com)
  • Firefox Hello Beta 0.1 (loop@mozilla.org)
  • Amazon Assistant for Firefox 10.1602.8.800 (abb@amazon.com) (Inactive)
  • HP Smart Web Printing 4.60 (smartwebprinting@hp.com) (Inactive)
  • Norton Identity Safe 2016.5.6.90 ({C1A2A613-35F1-4FCF-B27F-2840527B6556}) (Inactive)
  • Telstra Extension 1.0 (mcciwbch@motive.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 760
  • adapterDescription2: Intel(R) HD Graphics 4600
  • adapterDeviceID: 0x1187
  • adapterDeviceID2: 0x0412
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
  • adapterDrivers2: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterRAM: 2048
  • adapterRAM2: Unknown
  • adapterSubsysID: 360b1458
  • adapterSubsysID2: 0000000c
  • adapterVendorID: 0x10de
  • adapterVendorID2: 0x8086
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10586.0
  • driverDate: 3-7-2016
  • driverDate2: 11-18-2015
  • driverVersion: 10.18.13.6451
  • driverVersion2: 20.19.15.4331
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 760 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: Yes
jscher2000
  • Top 10 Contributor
8758 solutions 71665 answers

Could you try some of the other suggestions in this article related to protected mode and hardware acceleration: Adobe Flash plugin has crashed - Prevent it from happening again.

Could you try some of the other suggestions in this article related to protected mode and hardware acceleration: [[Adobe Flash plugin has crashed - Prevent it from happening again]].
Sourjobraato Banerjee 14 solutions 232 answers

Crashes or other problems with certain multimedia content in Firefox (such as Flash videos, animations or games) can often be resolved by performing the steps in these Knowledge Base articles:

Please tell us if this helped!

Crashes or other problems with certain multimedia content in Firefox (such as Flash videos, animations or games) can often be resolved by performing the steps in these Knowledge Base articles: * [[Flash Plugin - Keep it up to date and troubleshoot problems]] * [[Adobe Flash plugin has crashed - Prevent it from happening again]] <!--Please also note that html5 may need to be enabled to view some videos on youtube [https://www.youtube.com/html5]--> Please tell us if this helped!