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Homepage won't change due to virus!

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  • 6 have this problem
  • 771 views
  • Last reply by FredMcD

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One of my friends downloaded a virus onto my pc, and I used malwarebytes to get rid of it. Although, when I open Firefox, or any internet browser, http://trustedsurf.com/?ssid=1458266251&a=1040936&src=sh&uuid=375dea8b-9c00-4387-884e-aa4571cc6d38 comes up despite any settings I change. I realize that it is giving me more viruses and it is annoying to have to run malwarebytes so often. I have already checked my extensions and reinstalled Firefox. Any ideas on how to remove this?

Chosen solution

First; Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.

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Chosen Solution

First; Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.