Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

kaustubh1014
kaustubh1014
more options

My firefox is crashing many times i have done ample things to resolve the issues but no outcome. I have faith on mozilla its the best browser so plz fix my issue ASAP

My firefox is crashing many times i have done ample things to resolve the issues but no outcome. I have faith on mozilla its the best browser so plz fix my issue ASAP

All Replies (1)

FredMcD
FredMcD
more options

When does Firefox crash? What was it doing?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29