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Deleted

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Deleted

Modified by Chuck Baggett

All Replies (7)

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In general, it is usually just the sub-folders for the profiles and a hidden profiles.ini file.

It looks like a profile has been setup inside of the profiles folder, rather than a sub-folder.

If Firefox is functioning properly, I highly recommend leaving it alone, as modifying these files can result in a damaged profile and/or data loss.

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You got something really screwed up there. The Profiles folder should only have folders for each Profile that was created; the original, usually named xvcx1234.default (a random, auto-generated 8 character alpha/numeric string as the suffix followed by .default) and any additional Profiles the user may have created.

"Default User" usually is from an additional Profile that the user didn't name when they created it.

My guess is that you created an additional Profile and specified the Profiles folder rather than letting Firefox place it in the normal location. When a new Profile is created by the user, the new folder has to be created before opening the Profiles manager. Now if you would use the Profile Manager to remove that new Profile, you would [probably] lose both Profiles - thus breaking Firefox and losing all your data in both Profiles.

Two questions I have:

1. In the sidebar where you have the Profiles folder open, if you scroll down does a cache2 folder, a safebrowsing folder, a startupCache folder and a thumbnails folder appear, along with a couple of json files? Those belong in the Local part of Users, not in Roaming, That will happen when the user specifies a non-default location for the Profile folder. Everything that is normally in Local gets "dumped" in the [former] Roaming loaction which is now in a "user-specified" location; that meets the needs of "institutional" users where their "Profile" sits on server so the user can access all their data from any workstation they may be sitting at on a company intranet or similar setup.

2. What's in the profiles.ini file? Can be opened in any text application, like Wordpad. Please copy and paste the contents of that profiles.ini file into the Reply box here, so wee can see what you have going on there.


And as Wesley has stated, if Firefox works properly and that isn't affecting your use of Firefox, you might want to leave it alone rather than completely breaking Firefox by trying to 'fix it'.

But if you do want to 'fix it' see this support article to learn which files in the Profile folder/s contain the data that you would want to save or backup before proceeding with a 'fix'. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

Beyond that, if you a really intent on 'fixing it' you should consider a clean installation after using an uninstaller such as this "trial version" - http://www.revouninstaller.com/ - it cycles between the Pro version and the 'trial version'. Then recover your backup data per that "recovering important data" KB article.

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You can leave only profile folders that have names that start with a random eight character string (<xxxxxxxx>.xxxx) and have the file extension as you see in the Profile Manager and are stored in the profiles.ini file that is located one level up in the Firefox folder.

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Deleted

Modified by Chuck Baggett

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Keep in mind that "we" support contributors don't get paid for our time helping other users here, we are all volunteers, and 'hiding' relevant information due to a perceived "privacy issue" makes our 'job' much harder when trying to figure what happened. It is hard enough to begin with when users make stupid mistakes such as creating a new Profile and deviating from normal location without knowing the consequences of doing that. And that is what it looks like you did - maybe back in Sept 2015 when you were fiddling around.


This is where I believe that 'problem' started, with so many files being in that /Profiles/ folder. There's no sub-folder to "contain" that Profile. Unless your "Privacy" edit messed that one up by removing the sub-folder. That Profile has all its contents in the Profiles folder, not where it belongs in a sub-folder with the actual "Profile name".

[Profile3] 
Name=ChangedForPrivacyTwo 
IsRelative=1 
Path=Profiles

And [Profile2] has an extra blank line which would keep that Profile from being "seen" by the Profile Manager and thus not available for use in the Profile Manager UI. Was that blank line added via your "privacy" editing today or is it that way in the un-edited profiles.ini file? And possibly messed up back in Sept 2015?


What did you mean by this - bolded - section?

The cache2 folder, a safebrowsing folder, a startupCache folder and a thumbnails folder and some json files are in the Local part of Users, not in Roaming. (where they should be)

When 'you' have this Path=Profiles - no sub-folder - those files end up in the "main Profile" sub-folder, which would be /Profiles/ in that profiles.ini file. Whereas they would normally be in the /Users/username/AppData/Local "Profile" folder by default settings or when the user specified a specific folder - preferably a new, empty folder. If the user would now "remove" that Profile via the Profile Manager - all their Profiles would be deleted. A mistake like not specifying an empty folder is fatal for all data which might be in that folder - all files and folder would be deleted.

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There is this profile that links to the Profiles folder:

[Profile3]
Name=ChangedForPrivacyTwo
IsRelative=1
Path=Profiles
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Problem solved, thanks.

Modified by Chuck Baggett