Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird "non responding" when trying to attach files

  • 3 replies
  • 1 has this problem
  • 16 views
  • Last reply by Wayne Mery

more options

whatever version of thunderbird ( I tried 31.6, then 38.5 and at last 45.0) whenever I click on attach file or if I try to drag and drop or from the menù file or if I use the send-by-mail option of any software like pdf, doc, etc.., the result is always the same: never ending sand glass and not responding message in the upper menù file blu bar of the application if i click on the application window. The only thing left is to terminate it manually by clicking on the exit x on the right upper corner.

I uninstalled and reinstalled thunderbird several times, deleting the entire folder profile from the %appdata% path, so I think I have a 'fresh install' with only one POP account set up just in order to make the test of mail composition to attach a file.

after various attempts I made, I am now without any antivirus running, because I uninstalled BitDefender free ed 2015 (using the uninstall tool provided from their website) and with the latest NVidia Quadro driver I found (ver.v307.45) for my Windows XP SP3 OS .

it appears to me as no-solution problem ... you are my last hope

thanks in advance for your help

All Replies (3)

more options

I can drag and drop, but only if I drop in header-area (upper right corner). (TB 38.6, Win 7)

more options

I have a similar problem also with firefox so I am getting convinced that the problem is concerned with how mozilla software interacts with the OS windows XP explorer file dialog window

I posted another question in the Firefox section: that is the link

more options

perhaps you are seeing one of these http://mzl.la/1U5dovG