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"The session reference number: 1204c20c. Access was denied by the access policy. " when using what should I do?

  • 3 replies
  • 1 has this problem
  • Last reply by monikamcc

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When trying to acess I was told:

"Your session could not be established.

The session reference number: 1204c20c

Access was denied by the access policy. This may be due to a failure to meet access policy requirements.

If you are an administrator, please go to Access Policy >> Reports : All Sessions page and look up the session reference number displayed above"

And I cannot do anything about it. how could I make it work?

All Replies (3)

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The error I recieved when trying to establish to a connection to that site was: SSL_ERROR_HANDSHAKE_FAILURE_ALERT

This means that the client/browser was not successful in providing a certificate. If this works in other browser, you can export the certificate for the site and import it in the Advanced Network Preferences of Firefox. Configuration Options for Certificates

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Otherwise I would contact the developer or the registered owner of the domain for more information. Check the internet registry.

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How can I find that registered owner and contact to him, please?