Frequent Firefox crashes randomly, don't know how to reproduce. Help?
ID from the most recent crash: 7b5ba89a-b75a-42e1-8f6b-0b83b2160307
Is there any indication that ID can give as to what is happening?
I would really love to figure out the cause because it is usually crashing several times a day now.
Since it seems to crash randomly sometimes very frequently, but sometimes it's fine for a day, I would try seeing if it happens in safe mode but it I think it would take a long time.
All Replies (5)
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
bp-7b5ba89a-b75a-42e1-8f6b-0b83b2160307
Signature nsTArray_Impl
Please post any other crash reports for the last few days.
@FredMcD bp-7b5ba89a-b75a-42e1-8f6b-0b83b2160307 3/6/16 5:26 PM bp-66233d60-1b8b-4bdf-b9a2-7e93b2160304 3/4/16 12:52 PM bp-8ac737a8-88ca-408e-b598-f74c32160302 3/2/16 1:37 PM bp-04461b60-c96f-412d-9cbc-fa77c2160302 3/2/16 9:22 AM bp-102145a7-2220-4231-8f9a-0430d2160302 3/1/16 8:50 PM bp-09b1a8bf-a956-49cd-9360-d73772160301 3/1/16 1:33 AM bp-7e611af9-b055-495d-a35b-c6bcc2160229 2/28/16 6:05 PM bp-72b37c90-9864-4cea-ada5-ae0cf2160228 2/27/16 10:43 PM bp-49554f1b-da9b-43a2-a7f2-5aa972160228 2/27/16 7:34 PM bp-aaf8a0e0-284a-4878-8e6d-20cca2160227 2/27/16 2:19 PM
bp-7b5ba89a-b75a-42e1-8f6b-0b83b2160307
Signature nsTArray_Impl +++++++++++++++++++++++++++++++++++++++ bp-66233d60-1b8b-4bdf-b9a2-7e93b2160304 bp-04461b60-c96f-412d-9cbc-fa77c2160302 bp-102145a7-2220-4231-8f9a-0430d2160302
Signature js::jit::AssemblerX86Shared
This is for Sumo's Related Bugs 1209026 RESOLVED FIXED Crash [@ js::jit::AssemblerX86Shared::bind]
1124397 NEW --- crash in js::jit::AssemblerX86Shared::bind(js::jit::Label*) ++++++++++++++++++++++++++++++++++++++ bp-8ac737a8-88ca-408e-b598-f74c32160302
Signature mozilla::dom::DeferredFinalizerImpl
This is for Sumo's Related Bugs 1192823 NEW --- crash in mozilla::dom::DeferredFinalizerImpl<T>::DeferredFinalize(unsigned int, void*)
1162024 NEW --- crash in mozilla::dom::DeferredFinalizerImpl<nsISupports>::DeferredFinalize(unsigned int, void*)
I've called the big guys to help you. Good luck.
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?
If you want, try doing a clean install of Firefox.
Download Firefox For All languages And Systems {web link} Save the file. Then;
Using your file browser, open the Programs Folder on your computer.
Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.
Look for, and rename any Mozilla or Firefox program folders by adding .old to them.
After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.