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Is there an issue with Firefox on Linux, I have no connectivity since yesterday morning I live in west midlands uk

Posted

I am connected to the net, I can access Firefox in XP. I have no connectivity to Firefox on Linux Mint 15 on both my laptop and PC. Both work fine on XP connecting to Firefox. I have had numerous cases of Linux dropping out over the last few months.

I am connected to the net, I can access Firefox in XP. I have no connectivity to Firefox on Linux Mint 15 on both my laptop and PC. Both work fine on XP connecting to Firefox. I have had numerous cases of Linux dropping out over the last few months.

Chosen solution

Hi John, Thanks again for getting back to me. Shortly after my last post I put my PC on and it went into Mozilla with no issues at all. I assume that the Linux website has been brought up again by the administartors that operate Lynux. I am not really sure but everything seems back to normal now. Thanks

Andy

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Additional System Details

Installed Plug-ins

  • Adobe Acrobat Plug-In Version 5.00 for Netscape
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Shockwave Flash 20.0 r0
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:43.0) Gecko/20100101 Firefox/43.0

More Information

John99 971 solutions 13138 answers

I thought I had replied to this, guess I closed down before it sent.

OK here in UK and using a Mint Live Memory stick.

I do note their MINT news

I thought I had replied to this, guess I closed down before it sent. OK here in UK and using a Mint Live Memory stick. I do note their MINT news * All forums users should change their passwords. <br> http://blog.linuxmint.com/?p=3001 {Written by Clem on Sunday, February 21st, 2016 @ 3:05 pm) *Beware of hacked ISOs if you downloaded Linux Mint on February 20th! <br> http://blog.linuxmint.com/?p=2994 {Written by Clem on Sunday, February 21st, 2016 @ 1:44 am)
John99 971 solutions 13138 answers

Helpful Reply

The belated initial post


Hi pepein, I am not sure this is going to turn out to be a Firefox support issue.

I see not particular reason why you should have a problem just in Mint. I am using Linux myself right now from the UK, but not Mint.

IIRC Mint's site and downloads were hacked recently.

You could have a problem with Mint itself, or may be trying to use their site. Have you tried with an alternative browser from Mint ?

What error messages are you getting ? What exactly does or does not happen ?

I will try later from at least a live dvd/memory stick Mint and check that works.


Not sure who added the escalate tag without commenting ? It was not me, but I will leave the Tag.

The belated initial post --------- Hi pepein, I am not sure this is going to turn out to be a Firefox support issue. I see not particular reason why you should have a problem just in Mint. I am using Linux myself right now from the UK, but not Mint. IIRC Mint's site and downloads were hacked recently. You could have a problem with Mint itself, or may be trying to use their site. Have you tried with an alternative browser from Mint ? What error messages are you getting ? What exactly does or does not happen ? I will try later from at least a live dvd/memory stick Mint and check that works. <sub>Not sure who added the escalate tag without commenting ? It was not me, but I will leave the Tag.</sub>

Helpful Reply

Hi John 99 Thank you for your response to my post.

When I try to go into Firefox on Linux I get the following message:

UNABLE TO CONNECT

FIREFOX CAN'T ESTABLISH A CONNECTION TO THE SERVER AT www.linuxmint.com.

There is then the usual 3 bullet points suggesting what may be the cause of the problem.

I installed this copy of Linux Mint 15 sometime ago from a known good disc. Until Sunday the 20th February 2016 it had worked fine, connecting to Firefox every time with no problem.

As you suggested I tried another browser (Yahoo) on Linux and this worked fine. I have now made this my default browser on Linux and now I can get onto the Internet with no problem. I still have the problem on my PC, well I did the last time I looked.

Thanks again for your help and advice.

Andy Chamberlain

Hi John 99 Thank you for your response to my post. When I try to go into Firefox on Linux I get the following message: UNABLE TO CONNECT FIREFOX CAN'T ESTABLISH A CONNECTION TO THE SERVER AT www.linuxmint.com. There is then the usual 3 bullet points suggesting what may be the cause of the problem. I installed this copy of Linux Mint 15 sometime ago from a known good disc. Until Sunday the 20th February 2016 it had worked fine, connecting to Firefox every time with no problem. As you suggested I tried another browser (Yahoo) on Linux and this worked fine. I have now made this my default browser on Linux and now I can get onto the Internet with no problem. I still have the problem on my PC, well I did the last time I looked. Thanks again for your help and advice. Andy Chamberlain
John99 971 solutions 13138 answers

Hi Andy, Try other sites, our support.mozilla.org for example do they work ?

If it is just linux.mint.com (and that works for me as you can see from my first post) then try clearing the cookies and reloading using keyboard shortcut Ctl + F5

On Windows systems especially after an upgrade of Firefox that sort of error is often related to security software not recognising the new browser

Hi Andy, Try other sites, our support.mozilla.org for example do they work ? If it is just linux.mint.com (and that works for me as you can see from my first post) then try clearing the cookies and reloading using keyboard shortcut Ctl + F5 * [[Firefox can't load websites but other browsers can]] * [[Delete cookies to remove the information websites have stored on your computer#w_delete-cookies-for-a-single-site]]'''_delete-cookies-for-a-single-site''' On Windows systems especially after an upgrade of Firefox that sort of error is often related to security software not recognising the new browser *[[Fix problems connecting to websites after updating Firefox]]

Chosen Solution

Hi John, Thanks again for getting back to me. Shortly after my last post I put my PC on and it went into Mozilla with no issues at all. I assume that the Linux website has been brought up again by the administartors that operate Lynux. I am not really sure but everything seems back to normal now. Thanks

Andy

Hi John, Thanks again for getting back to me. Shortly after my last post I put my PC on and it went into Mozilla with no issues at all. I assume that the Linux website has been brought up again by the administartors that operate Lynux. I am not really sure but everything seems back to normal now. Thanks Andy
John99 971 solutions 13138 answers

Great, I will mark your answer the solution

Great, I will mark your answer the solution

Question owner

Hi John Ok on that, at least everything is online now. Maybe if I had thought about it a bit more I could have avoided bothering you. Thanks again for your help

Best regards

Andy

Hi John Ok on that, at least everything is online now. Maybe if I had thought about it a bit more I could have avoided bothering you. Thanks again for your help Best regards Andy