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Can't download kitchen planner 'spaces.diy.com' says it is corrupt

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  • 1 has this problem
  • 1742 views
  • Last reply by cor-el

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Am planning a new kitchen, B and Q have sent me a 3D plan via e-mail, but I need to download software. I get an error message to say ' Can't down load this file as it is corrupt' Help!

Chosen solution

Is that file a PDF file?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

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If this happens with multiple downloads, I might suggest trying all these troubleshooting steps:

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Chosen Solution

Is that file a PDF file?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.