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cant access my mozilla profile

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  • 2 have this problem
  • 12 views
  • Last reply by FredMcD

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i have two folders on mozilla and it will not let me access one saying password is wrong and i need to insert a floppy disc or usb to change. this is beyond me. this only happened after an update. can you help?

Chosen solution

The only password in Firefox is an option in the Password Manager.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

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Chosen Solution

The only password in Firefox is an option in the Password Manager.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!