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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by philipp

eternlgladiator
eternlgladiator
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firefox stuck in crash loop. won't open in any manner. crash log id

Crash ID: bp-1312d76c-9bf0-481c-81d2-3d6e62160212

firefox stuck in crash loop. won't open in any manner. crash log id Crash ID: bp-1312d76c-9bf0-481c-81d2-3d6e62160212

Chosen solution

hi eternlgladiator, thanks for posting with a crash id - unfortunately this crash may be caused by websense endpoint security software that is running on a device. in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue. more information is available in bug 1181091.

in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/

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philipp
philipp
  • Moderator
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Chosen Solution

hi eternlgladiator, thanks for posting with a crash id - unfortunately this crash may be caused by websense endpoint security software that is running on a device. in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue. more information is available in bug 1181091.

in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/