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Firefox crashes

AHolthaus
AHolthaus
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https://crash-stats.mozilla.com/report/index/0f8967be-f48c-4113-9099-9de432160212

Firefox has crashed on me over 40 times just since the beginning of Jan. this year, this is getting very upsetting, whether I am playing a game on Facebook, or doing my school work on their website it crashes.

Is there something that I need to be doing differently?

I cleaned up the browser history, cleared all the cache, I am at a loss on what to do.

https://crash-stats.mozilla.com/report/index/0f8967be-f48c-4113-9099-9de432160212 Firefox has crashed on me over 40 times just since the beginning of Jan. this year, this is getting very upsetting, whether I am playing a game on Facebook, or doing my school work on their website it crashes. Is there something that I need to be doing differently? I cleaned up the browser history, cleared all the cache, I am at a loss on what to do.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Sorry to hear about the crashes and thank you for the report.

In that report, one of the last things that happened was that a Trend Micro DLL was invoked. Whether it was responding to a real threat or inappropriately interjecting itself is impossible to tell, but please try updating your security software in case there is an incompatibility with your particular version that has been fixed in a newer version.

If that doesn't help, we'll have to research further.

Also, if you could provide 4-5 more crash report IDs, that might help provide additional clues.