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My account has been lost. How can I restore it?

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I used my email for sync account. After reinstallation of windows I am not able to log in with this email. How can I restore my account?

I used my email for sync account. After reinstallation of windows I am not able to log in with this email. How can I restore my account?

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.11
  • Citrix Receiver Plugin (Win32)
  • Citrix URL-Redirection Helper Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.79.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Shockwave Flash 17.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.8.158
  • 5.1.41212.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0

More Information

John99 971 solutions 13138 answers

Is this a case of you do not intend using the email account in the future or are you unable to use it for some reason ? Or are you ssying Sync has stopped working ?

Have you still got access to and are able to us that email account ?

See

If possible you should ensure the devices are synced then set up Sync again with the new email account. Note Sync is NOT intended to be a backup service. Your own synced devices are the backup.

Is this a case of you do not intend using the email account in the future or are you unable to use it for some reason ? Or are you ssying Sync has stopped working ? Have you still got access to and are able to us that email account ? See *[[I've lost my Firefox Sync account information - What to do]] * [[How do I set up Sync on my computer?]] *[[Firefox Sync troubleshooting and tips]] If possible you should ensure the devices are synced then set up Sync again with the new email account. Note Sync is NOT intended to be a backup service. Your own synced devices are the backup.
cor-el
  • Top 10 Contributor
  • Moderator
17410 solutions 157273 answers

Can you connect to the account here:

Can you connect to the account here: *https://accounts.firefox.com/settings