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Firefox will not start

Posted

Two days ago firefox stopped working for me. When I click on the the icon nothing happens, the only way to get it to launch is to run the installer. I've tried all the institutions on the this site to fix the issue and nothing works. I've tired to completely remove everything related to firefox then install it, this doesn't work. My guess there is a corrupt file somewhere that I need to remove but I've tired every where I can think of.

Two days ago firefox stopped working for me. When I click on the the icon nothing happens, the only way to get it to launch is to run the installer. I've tried all the institutions on the this site to fix the issue and nothing works. I've tired to completely remove everything related to firefox then install it, this doesn't work. My guess there is a corrupt file somewhere that I need to remove but I've tired every where I can think of.

Chosen solution

Well out of the blue it started working again, something I did must have got it working but I'm not sure what. I should say when it started to mess there many problems that happened at once. In addition to not starting flash based videos would not play, the plugin would just crash. The uninstall reinstall helped with that at least. My guess some files got corrupted is caused the whole program to do weird things.

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Additional System Details

Installed Plug-ins

  • Intel web components updater - Installs and updates the Intel web components
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.14
  • Creative Cloud Desktop Plugin.v_2_0_0_0
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.66.2 for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NPWLPG
  • QQ2013 Chrome Plugin for Chrome V23.0.1271.64 or latest version
  • QQ2013 Firefox Plugin
  • Shockwave Flash 20.0 r0
  • 5.1.41212.0
  • QQ QuickLogin Helper
  • iTunes Detector Plug-in

Application

  • Firefox 44.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0
  • Support URL: https://support.mozilla.org/1/firefox/44.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.7.1 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 780M
  • adapterDescription2:
  • adapterDeviceID: 0x119f
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 4095
  • adapterRAM2:
  • adapterSubsysID: 05ab1028
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17568
  • driverDate: 11-24-2015
  • driverDate2:
  • driverVersion: 10.18.13.5906
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 780M Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4269 solutions 59864 answers

Open your file browser to the computers Programs Folder. Can you start Firefox from here?

Open your file browser to the computers Programs Folder. Can you start Firefox from here?

Chosen Solution

Well out of the blue it started working again, something I did must have got it working but I'm not sure what. I should say when it started to mess there many problems that happened at once. In addition to not starting flash based videos would not play, the plugin would just crash. The uninstall reinstall helped with that at least. My guess some files got corrupted is caused the whole program to do weird things.

Well out of the blue it started working again, something I did must have got it working but I'm not sure what. I should say when it started to mess there many problems that happened at once. In addition to not starting flash based videos would not play, the plugin would just crash. The uninstall reinstall helped with that at least. My guess some files got corrupted is caused the whole program to do weird things.
FredMcD
  • Top 10 Contributor
4269 solutions 59864 answers

That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.

That was very good work. Well Done. Please flag your last post as '''Solved Problem''' so others will know.