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My newly installed browser will not sych after I login.

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I stalled Firefox, logged in got a message Firefox began syching and nothing else happened. Even though I am logged in none of my book marks or other settings have syched. How do I get the sych process to start?

I stalled Firefox, logged in got a message Firefox began syching and nothing else happened. Even though I am logged in none of my book marks or other settings have syched. How do I get the sych process to start?

Additional System Details

Installed Plug-ins

  • Google Update
  • The plugin allows you to have a better experience with Microsoft SharePoint

Application

  • Firefox 44.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0
  • Support URL: https://support.mozilla.org/1/firefox/44.0/WINNT/en-US/

Extensions

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Standard VGA Graphics Adapter
  • adapterDescription2:
  • adapterDeviceID: 0x0116
  • adapterDeviceID2:
  • adapterDrivers: vga framebuf vga256 vga64k
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 04b01028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'8.1500.1000.2202']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.17568
  • driverDate: 6-21-2006
  • driverDate2:
  • driverVersion: 6.1.7600.16385
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'7.1500.1000.1666']
  • numTotalWindows: 1
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webglRendererMessage: [u'tryNewerDriver', u'7.1500.1000.1666']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
17536 solutions 158573 answers

You can check the about:sync-log page via the location/address bar to see if there are recent error logs available.

You can temporarily set the services.sync.log.appender.file.logOnSuccess pref to true on the about:config page to also get a log of a successful Sync.

Do not forget to reset the services.sync.log.appender.file.logOnSuccess pref to false after you have finished testing Sync or you will end up with a lot of unnecessary log files once the issue is resolved.

You can upload a recent log if the log is too big to put in a reply.

You can check the about:sync-log page via the location/address bar to see if there are recent error logs available. You can temporarily set the services.sync.log.appender.file.logOnSuccess pref to true on the <b>about:config</b> page to also get a log of a successful Sync. *http://kb.mozillazine.org/about:config Do not forget to reset the services.sync.log.appender.file.logOnSuccess pref to false after you have finished testing Sync or you will end up with a lot of unnecessary log files once the issue is resolved. You can upload a recent log if the log is too big to put in a reply. *http://pastebin.mozilla.org