X
Tap here to go to the mobile version of the site.

Support Forum

getting timed out when trying to go on the internet,since there was an update from you!

Posted

no trying to go to web sites, and they time out


no trying to go to web sites, and they time out

Additional System Details

Installed Plug-ins

  • Coupons, Inc. Coupon Printer 5.0.2.2
  • McAfee MSC FF plugin DLL
  • NPWLPG
  • Shockwave Flash 20.0 r0
  • WildTangent Games App V2 Presence Detector

Application

  • Firefox 44.0
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0
  • Support URL: https://support.mozilla.org/1/firefox/44.0/WINNT/en-US/

Extensions

  • McAfee WebAdvisor 4.0.20 ({4ED1F68A-5463-4931-9384-8FFF5ED91D92})

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 8400
  • adapterDescription2:
  • adapterDeviceID: 0x9830
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterSubsysID: 2b05103c
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.18123
  • driverDate: 1-24-2014
  • driverDate2:
  • driverVersion: 13.301.1001.1001
  • driverVersion2:
  • failures: [u'[GFX1-]: Too many dropped/corrupted frames, disabling DXVA', u'[GFX1-]: Too many dropped/corrupted frames, disabling DXVA']
  • indices: [0, 1]
  • info: {u'AzureContentBackend': u'direct2d 1.1', u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 8400 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
philipp
  • Top 25 Contributor
  • Moderator
5315 solutions 23477 answers

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox

hello, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again. [[Fix problems connecting to websites after updating Firefox]]