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firefox wont connect to internet and give stopped working warning

  • 3 replies
  • 4 have this problem
  • 6 views
  • Last reply by Phoxuponyou

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Firefox will not connect to the internet. I have been away during deployment of update 44 (and it is running as version 44) but not sure whether i used it since this update. Internet is fine, chrome is working (allowing me to post here!) The page refresh just spin endlessly without ever giving message such as cant connect.

When i try to close the program i get a "stopped working" message with details..

Problem signature:

 Problem Event Name:	BEX
 Application Name:	firefox.exe
 Application Version:	44.0.0.5866
 Application Timestamp:	56a4222c
 Fault Module Name:	StackHash_0a9e
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Offset:	03fffff9
 Exception Code:	c0000005
 Exception Data:	00000008
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	2057
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

any help appreciated. I have tried playing with firewall as that has been mentioned as post patch issue but doesnt fit with above in my head and opened firewall completely and still nothing. One weird element was ESET has a rule for firefox communication which is OUT only, i changed it to IN and OUT however with no change.

Firefox will not connect to the internet. I have been away during deployment of update 44 (and it is running as version 44) but not sure whether i used it since this update. Internet is fine, chrome is working (allowing me to post here!) The page refresh just spin endlessly without ever giving message such as cant connect. When i try to close the program i get a "stopped working" message with details.. Problem signature: Problem Event Name: BEX Application Name: firefox.exe Application Version: 44.0.0.5866 Application Timestamp: 56a4222c Fault Module Name: StackHash_0a9e Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: 03fffff9 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 2057 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 any help appreciated. I have tried playing with firewall as that has been mentioned as post patch issue but doesnt fit with above in my head and opened firewall completely and still nothing. One weird element was ESET has a rule for firefox communication which is OUT only, i changed it to IN and OUT however with no change.

All Replies (3)

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This is an issue that seems to be surfacing with FF 44. The current workaround is to try the 64-bit build, and if that connects fine, then it's the "44 connection and crash-on-close issue".

As there is currently no info on the cause, there is no solution to suggest as of yet. Could you try the 64-bit build and see if that works? https://www.mozilla.org/en-US/firefox/all/

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FredMcD said

Install an older version of Firefox {web link}

Or that, naturally.