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how do i keep adobe from crashing

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I downlooaded adobe 10 and when I try to upload photo's on line to walgreens the the firefox stops responding and adobe crashes. how do i fix this also some of my addons have been disabled. I want/need them back.

I downlooaded adobe 10 and when I try to upload photo's on line to walgreens the the firefox stops responding and adobe crashes. how do i fix this also some of my addons have been disabled. I want/need them back.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 20.0 r0
  • Next Generation Java Plug-in 11.65.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 15.10.20056
  • 5.1.41212.0
  • Google Update
  • McAfee MSC FF plugin DLL
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Facebook Video Calling Plugin
  • Shockwave Flash 13.0 r0
  • NPWLPG
  • Mindspark Toolbar Platform Plugin Stub for 32-bit Windows
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • CouponXplorer Installer Plugin Stub for 32-bit Windows
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.6.636
  • My Web Search Plugin Stub for 32-bit Windows
  • Foxit Reader Plug-In For Firefox and Netscape
  • A component of your photo software powered by RocketLife
  • Zeon PDF Plugin For Mozilla
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • npapicomadapter
  • The plug-in allows you to open and edit files using Microsoft Office applications

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

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the-edmeister
  • Top 25 Contributor
  • Moderator
5406 solutions 40227 answers

First, are you really using Firefox 18.0.2? That is a real old version, from Jan 2013.

You have 2 Flash plugins for Firefox! Shockwave Flash 20.0 r0 Shockwave Flash 13.0 r0


Adobe Flash is notorious for not always removing old Flash Plugin DLL files as part of a Flash program update. Sometimes the user needs to uninstall Flash completely and get a clean start.

First, grab the Adobe uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then download the latest Flash Plugin version from here: Select the Windows > Plugin-based browsers - the EXE version. https://www.adobe.com/products/flashplayer/distribution3.html

Run the Flash uninstaller program, then reboot your PC. Then install the Plugin version of Flash. So you'll have a clean installation of Flash for Firefox.


As far as add-ons being disabled, is there a message about "not verified" for those disabled add-ons?

First, are you really using Firefox 18.0.2? That is a real old version, from Jan 2013. You have 2 Flash plugins for Firefox! Shockwave Flash 20.0 r0 Shockwave Flash 13.0 r0 --------------------- Adobe Flash is notorious for not always removing old Flash Plugin DLL files as part of a Flash program update. Sometimes the user needs to uninstall Flash completely and get a clean start. First, grab the Adobe uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Then download the latest Flash Plugin version from here: Select the Windows > Plugin-based browsers - the EXE version. https://www.adobe.com/products/flashplayer/distribution3.html Run the Flash uninstaller program, then reboot your PC. Then install the Plugin version of Flash. So you'll have a clean installation of Flash for Firefox. ------------------- As far as add-ons being disabled, is there a message about "not verified" for those disabled add-ons?