Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Yahoo mail will not delete an email on screen-Yahoo Problem?

  • 3 replies
  • 1 has this problem
  • Last reply by FredMcD

more options

This is probably a yahoo problem, but do not get an answer from them.

When I try to delete an email, the email does not disappear from the screen. If I next the pres the down arrow the next email shows up (The email has been deleted though. It worked fine 3 weeks ago. I deleted cache,removed add-ins etc. No change.

Any ideas

All Replies (3)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

No luck. I tried instructions as I had before.

I have a large number of, but I gues this time I have to look for another site. (I wish that I could change them all at once. Yahoo is getting worse with each change.

I knew this was a yahoo problem and they don't have a real crew to address problems, only a forum.

Thanks anyway,