Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am not sure how this happened, I had a few windows opened that I was working on , they are gone.. they used to open when I restarted the computer but it's not

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

reneedektor5688
reneedektor5688
more options

hello I love firefox I used to be able to go back to the pages I was working on after I restarted ( it would say restore session ) that isn't happening.. also, my saved bookmarks that were under where you put the URL aren't showing up.. it's like have a whole new firefox and I have to put in sites that I use ALOT every time now when it used to remember they for me hope you can help me thanks Renee

hello I love firefox I used to be able to go back to the pages I was working on after I restarted ( it would say restore session ) that isn't happening.. also, my saved bookmarks that were under where you put the URL aren't showing up.. it's like have a whole new firefox and I have to put in sites that I use ALOT every time now when it used to remember they for me hope you can help me thanks Renee

All Replies (1)

FredMcD
FredMcD
more options

You may have corrupt sessionstore file(s).

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the sessionstore file(s). Then rename or delete them. Restart Firefox.