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Windows 10 updated and we lost our ability to choose which user account to open, now we open wife's homepage, with my bookmarks dropdown what is the fix?

Posted

The wife's answer is to uninstall Mozilla and lose all bookmarks and reinstall a newer version of Mozilla HELP

The wife's answer is to uninstall Mozilla and lose all bookmarks and reinstall a newer version of Mozilla HELP

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.10.20056
  • DYMO Label Framework Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.66.2 for Mozilla browsers
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • NPWLPG
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 20.0 r0
  • 5.1.41212.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0

More Information

FredMcD
  • Top 10 Contributor
4224 solutions 58957 answers

Chosen Solution

Are both your profiles still there? '''https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles''' https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
cor-el
  • Top 10 Contributor
  • Moderator
17415 solutions 157316 answers

Helpful Reply

Do both of you use the same windows account? Can you launch the Profile Manager? *http://kb.mozillazine.org/Profile_Manager See also: *http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_windows *http://kb.mozillazine.org/Shortcut_to_a_specific_profile *https://developer.mozilla.org/Mozilla/Multiple_Firefox_Profiles