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My Hello does not work right. the Video will not stay on.

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by guigs

madsend
madsend
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When I start a conversation, the camera comes on but after a few minutes it freezes and shuts off. It happens for people I call as well.

When I start a conversation, the camera comes on but after a few minutes it freezes and shuts off. It happens for people I call as well.

All Replies (1)

guigs
guigs
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Hi madsend, Thank you for your question. I understand that you are using Firefox Hello and that sometimes the video does not stay on. When this happens, does the sharing settings for the default camera change when you look on the permissions of the page?

The resources for Filing a bug in bugzilla.mozilla.org are listed below: