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Why won't FlashPlayer work on my Firefox

Posted

When I try to watch videos I get the message that I need Adobe Flashplayer, Ive downloaded it and it still fails like it doesn't recognize it or can't find it. I've removed it from programs and redownloaded over again with no success.

When I try to watch videos I get the message that I need Adobe Flashplayer, Ive downloaded it and it still fails like it doesn't recognize it or can't find it. I've removed it from programs and redownloaded over again with no success.

Additional System Details

Installed Plug-ins

  • AOL Update
  • Coupons, Inc. Coupon Printer 5.0.2.3
  • MetaStream 3 Plugin r4
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • RealDownloader Plugin
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealPlayer Download Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Adobe Shockwave for Director Netscape plug-in, version 12.2.2.172
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • Firefox 43.0.4
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:43.0) Gecko/20100101 Firefox/43.0
  • Support URL: https://support.mozilla.org/1/firefox/43.0.4/WINNT/en-US/

Extensions

  • Bluhell Firewall 2.5.2 ({6BB5760D-F97E-421B-AF5B-8457A90C3CED})
  • DataMask by AOL 5.7.0.11312 (sss@sentrybay.com) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • MyWordTool 0.1 (emily@wilford.biz) (Inactive)
  • RealDownloader 1.3.4 ({1B12EF76-2B5E-4DA1-B587-4762D49BFE03}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA RIVA TNT2 Model 64/Model 64 Pro
  • adapterDescription2:
  • adapterDeviceID: 0x002d
  • adapterDeviceID2:
  • adapterDrivers: nv4_disp
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 40031043
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'182.65']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 7-15-2004
  • driverDate2:
  • driverVersion: 6.1.7.7
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'182.65']
  • numTotalWindows: 1
  • supportsHardwareH264: No; Failed to create H264 decoder
  • webglRendererMessage: [u'tryNewerDriver', u'182.65']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4339 solutions 61028 answers

Your Additional System Details doesn't show a player installed. Did you run the installer? Follow these instructions;

Flash Player Version 20.0.0.267
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users should download the ‘’’active_x’’’ for “Internet Explorer,” and the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict.

Adobe still offers Flash 18.0.0.268 as its extended support release further down

Your Additional System Details doesn't show a player installed. Did you run the installer? Follow these instructions; Flash Player '''Version 20.0.0.267<br>https://www.adobe.com/products/flashplayer/distribution3.html''' '''Note: Windows users''' should download the ‘’’active_x’’’ for “Internet Explorer,” '''and''' the ‘’’plugin’’’ for “Plugin-based browsers” (like Firefox). Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Adobe still offers Flash 18.0.0.268 as its extended support release further down