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Firefox 43 and every update after 43.0 crashes and I can relaunch the browser. I currently use Mac OS X 10.11.2 El Captain

  • 7 replies
  • 1 has this problem
  • 35 views
  • Last reply by cor-el

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I have problems with slow website launching. Every so often my browser will crash and I get the crash report. I can restart the browser and it works fine again.

I have problems with slow website launching. Every so often my browser will crash and I get the crash report. I can restart the browser and it works fine again.

All Replies (7)

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What website(s) are you talking about?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
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All my crash reports have BP in front of the numbers. so Can I still give you my crash reports even if they have BP in front of the numbers?

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FredMcD said

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
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bp-f8d61e04-212c-4d0f-822b-9f5802160114

bp-d0d31caa-0979-4f26-9e0f-38fdc2160114

bp-dba78e2c-b122-4be8-8a9f-d8fdd2160108

bp-1e4cbf14-617f-4a6a-8e2e-226b52160102

bp-dc493ee3-dab9-41bd-b09d-6a1ec2160101

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bp-dba78e2c-b122-4be8-8a9f-d8fdd2160108

Signature libsystem_kernel.dylib

libGPUSupportMercury.dylib

libsystem_kernel.dylib =  ? Word for Mac

libc++.1.dylib = uTorrent ? User Have Reported Problems With This

libsystem_notify.dylib = unknown

libobjc.A.dylib =  ? Word for Mac http://support.microsoft.com/kb/2693802/en-us

libsystem_platform.dylib = unknown

libGL.dylib = unknown

libsystem_malloc.dylib = unknown Mac ?

libsystem_c.dylib = ? Word for Mac

libdispatch.dylib =  ? Word for Mac

libsystem_pthread.dylib =  ? Word for Mac

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bp-d0d31caa-0979-4f26-9e0f-38fdc2160114

Signature EMPTY: no crashing thread identified

This is for Sumo's Related Bugs 1219672 NEW --- [meta] e10s related ShutDownKill parent side abort of the content process

1113145 NEW --- FF don't try to download a +5GB .out file from a ftp and instead tries to load the file to display it and then crash

945328 RESOLVED WORKSFORME Firefox 25.0.1 Crash Report [@ EMPTY: no crashing thread identified; ERROR_NO_MINIDUMP_HEADER ], WinDbg logs

837835 RESOLVED INCOMPLETE increase in crashes with EMPTY dumps in Firefox 19 and 20 cycles

711568 RESOLVED WONTFIX Crash [@ EMPTY: no crashing thread identified; corrupt dump ] & [ERROR_NO_MINIDUMP_HEADER] (unactionable)


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

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You can try to disable hardware acceleration in Firefox.

  • Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting (Firefox > Quit Firefox).