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Tried all avenues, firefox very slow to respond even after refresh

Posted

Have tried refresh, cleared cache, downloads, everything I could think of in your support pages and still very slow to change webpages. Just recently upgraded to 43....Can I just completely uninstall firefox and try to reinstall...I know I have to export my bookmarks,etc. Didn't have this problem before upgrading??? something not right going on? Help Thanks

Have tried refresh, cleared cache, downloads, everything I could think of in your support pages and still very slow to change webpages. Just recently upgraded to 43....Can I just completely uninstall firefox and try to reinstall...I know I have to export my bookmarks,etc. Didn't have this problem before upgrading??? something not right going on? Help Thanks

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.13
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.615
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • Firefox 43.0.4
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:43.0) Gecko/20100101 Firefox/43.0
  • Support URL: https://support.mozilla.org/1/firefox/43.0.4/WINNT/en-US/

Extensions

  • Bitdefender Wallet 3.0 (bdwteffv20@bitdefender.com) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce Go 6150
  • adapterDescription2:
  • adapterDeviceID: 0x0244
  • adapterDeviceID2:
  • adapterDrivers: nvd3dum
  • adapterDrivers2:
  • adapterRAM: 64
  • adapterRAM2:
  • adapterSubsysID: 30b7103c
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'182.65']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.17568
  • driverDate: 6-24-2009
  • driverDate2:
  • driverVersion: 7.15.11.7991
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'182.65']
  • numTotalWindows: 2
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webglRendererMessage: [u'tryNewerDriver', u'182.65']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Machine Master 20 solutions 205 answers

Hello there,

Indeed you can try to reinstall Firefox and see if that solves the issue.

Follow the steps attached in the link below and your bookmarks will appear fine even when reinstalling Firefox.

https://support.mozilla.org/en-US/kb/create-bookmarks-save-your-favorite-webpages#w_where-can-i-find-my-bookmarks

Hope this helps!

Hello there, Indeed you can try to reinstall Firefox and see if that solves the issue. Follow the steps attached in the link below and your bookmarks will appear fine even when reinstalling Firefox. https://support.mozilla.org/en-US/kb/create-bookmarks-save-your-favorite-webpages#w_where-can-i-find-my-bookmarks Hope this helps!
cor-el
  • Top 10 Contributor
  • Moderator
17758 solutions 160617 answers

It is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See:

Try to start Firefox in Safe Mode by holding down the Shift (Mac: Options) key to see if that helps.

It is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program. Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process. See: *https://support.mozilla.org/kb/Server+not+found *https://support.mozilla.org/kb/Firewalls *https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating Try to start Firefox in <u>[[Safe Mode|Safe Mode]]</u> by holding down the Shift (Mac: Options) key to see if that helps.