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how do I remove Ask.com

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I have been taken over by ask.com and an ask.com toolbar. I do not want it, but I can't get rid of it. Please help.

I have been taken over by ask.com and an ask.com toolbar. I do not want it, but I can't get rid of it. Please help.

Additional System Details

Installed Plug-ins

  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 20.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:43.0) Gecko/20100101 Firefox/43.0

More Information

FredMcD
  • Top 10 Contributor
4194 solutions 58530 answers

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove Ask Anything. Now do the same in the computers Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder. Linux: Check your user manual.


http://www.clamxav.com/ free malware scanner for Mac OS X https://discussions.apple.com/docs/DOC-3291

You can also try https://www.malwarebytes.org/antimalware/mac/index.html


After the problem is fixed, Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.

Type '''about:addons'''<enter> in the address bar to open your Add-ons Manager. Hot key; '''<Control>''(Mac=<Command>)''<Shift> A)''' In the Add-ons Manager, on the left, select '''Extensions.''' Remove Ask '''Anything.''' Now do the same in the computers Programs Folder. '''Windows:''' Start > Control Panel > Uninstall Programs. '''Mac:''' Open the "Applications" folder. '''Linux:''' Check your user manual. ------------------ http://www.clamxav.com/ free malware scanner for Mac OS X https://discussions.apple.com/docs/DOC-3291 You can also try https://www.malwarebytes.org/antimalware/mac/index.html ----------------- After the problem is fixed, Bookmark and use this; Download the '''[https://addons.mozilla.org/en-US/firefox/addon/searchreset/ Mozilla Search Reset]''' {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.

Question owner

I typed about: addon,then <enter>. I didn't see anything labeled as Add-ons Manager, but a box on the left had Extensions, so I clicked on that. The response was You don't have any addons of this type.

I typed about: addon,then <enter>. I didn't see anything labeled as Add-ons Manager, but a box on the left had Extensions, so I clicked on that. The response was You don't have any addons of this type.

Question owner

I got to "Extensions" and the only response was: You don't have any add-ons of this type.

I got to "Extensions" and the only response was: You don't have any add-ons of this type.
FredMcD
  • Top 10 Contributor
4194 solutions 58530 answers

about:addon is the Add-ons Manager. Note; no spaces.

'''about:addon''' is the Add-ons Manager. Note; no spaces.

Helpful Reply

My computer says that "about:addon" is an invalid address, even when I added .com.

My computer says that "about:addon" is an invalid address, even when I added .com.
FredMcD
  • Top 10 Contributor
4194 solutions 58530 answers

Opps my bad about:addons

Opps my bad '''about:addons'''