X
Tap here to go to the mobile version of the site.

Support Forum

I'm trying to restore tabs prior to a crash

Posted

I have the .js file that was supposed to boot up following my crash, however, it never did. I quickly copied and saved it to numerous places on my desktop to ensure it doesn't get lost or rewritten by firefox. I tried renaming it "recovery.js" and "sessionstore.js" while also taking out the other (new and invalid) restore .js files in there. However, even leaving the original backup that didn't open, and only it as the "restore.js" or as a "sessionstore.js" doesn't help. I open up forefox and it still only opens up my homepage without inquiring into restoring tabs. Again, I am positive that I have left the original restore file and only it in the folder. (I know it is the right one because it is monstrously long and I eye'd it and found some of the tabs I had. I'm on osx and don't know what else to do. Every poster with a similar problem says this is the solution, but it is simply not working for me. Is there anything else I can try? Is there something else I am missing? Thank you.

EDIT:


Now this is particularly peculiar. I finally got the application to restore. Again, the only one file in the folder is the original file with all ~40 tabs. It is named "restore.js" however. When the "this is embarrassing" restore window arose, it asked if i wanted to restore the two tabs that were open when I crashed firefox to replace the restore file. I looked in the folder and as I left it, the only file in there is the original .js with the ~40 tabs.

This has officially been catapulted to the point of making absolutely no sense.

I have the .js file that was supposed to boot up following my crash, however, it never did. I quickly copied and saved it to numerous places on my desktop to ensure it doesn't get lost or rewritten by firefox. I tried renaming it "recovery.js" and "sessionstore.js" while also taking out the other (new and invalid) restore .js files in there. However, even leaving the original backup that didn't open, and only it as the "restore.js" or as a "sessionstore.js" doesn't help. I open up forefox and it still only opens up my homepage without inquiring into restoring tabs. Again, I am positive that I have left the original restore file and only it in the folder. (I know it is the right one because it is monstrously long and I eye'd it and found some of the tabs I had. I'm on osx and don't know what else to do. Every poster with a similar problem says this is the solution, but it is simply not working for me. Is there anything else I can try? Is there something else I am missing? Thank you. EDIT: Now this is particularly peculiar. I finally got the application to restore. Again, the only one file in the folder is the original file with all ~40 tabs. It is named "restore.js" however. When the "this is embarrassing" restore window arose, it asked if i wanted to restore the two tabs that were open when I crashed firefox to replace the restore file. I looked in the folder and as I left it, the only file in there is the original .js with the ~40 tabs. This has officially been catapulted to the point of making absolutely no sense.

Modified by MargotSlavich

Additional System Details

Installed Plug-ins

  • Aspera Web enables fast and secure transfers of web content using FASP. For more information, visit www.asperasoft.com.
  • DivX Web Player version 2.0.2.39
  • Facebook Video Calling by Skype
  • Version 5.41.3.0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • npmnqmp 071503000004
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • RealPlayer Plugin
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 20.0 r0
  • 5.1.20125.0
  • WebEx64 General Plugin Container Version 205
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:43.0) Gecko/20100101 Firefox/43.0

More Information

Question owner

Now this is particularly peculiar. I finally got the application to restore. Again, the only one file in the folder is the original file with all ~40 tabs. It is named "restore.js" however. When the "this is embarrassing" restore window arose, it asked if i wanted to restore the two tabs that were open when I crashed firefox to replace the restore file. I looked in the folder and as I left it, the only file in there is the original .js with the ~40 tabs.

This has officially been catapulted to the point of making absolutely no sense.

Now this is particularly peculiar. I finally got the application to restore. Again, the only one file in the folder is the original file with all ~40 tabs. It is named "restore.js" however. When the "this is embarrassing" restore window arose, it asked if i wanted to restore the two tabs that were open when I crashed firefox to replace the restore file. I looked in the folder and as I left it, the only file in there is the original .js with the ~40 tabs. This has officially been catapulted to the point of making absolutely no sense.
FredMcD
  • Top 10 Contributor
4259 solutions 59642 answers

I've called the big guys to help you. Good luck.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
I've called the big guys to help you. Good luck. In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ;[[Image:aboutcrashesFx29|width=500]]

Question owner

Thanks for the quick reply, however, I'm sorry, but copy what exactly? Just the crash ID? the raw dump? The metadata?

Thanks for the quick reply, however, I'm sorry, but copy what exactly? Just the crash ID? the raw dump? The metadata?
FredMcD
  • Top 10 Contributor
4259 solutions 59642 answers

Follow the instructions above.

Follow the instructions above.

Question owner

Report ID Date Submitted bp-c65b101f-c056-41d9-8e6a-d33172160104 1/4/16 11:39 AM 36B5C556-1207-4256-91F2-7594BA3AA057 12/29/15 10:50 PM 0C44C480-555B-490A-B5E0-B2910FB4ABB6 9/10/15 1:10 AM E4A754E1-848F-4FD0-A5E3-1DEF0BE04557 9/5/15 11:12 PM 0993F75C-816F-4402-A8C1-545EF8764FF0 8/19/15 9:25 PM F2A38120-2475-4855-8732-56FE9B59D661 8/18/15 7:13 AM 4C4652A7-936A-46C4-8ED8-3549BB39037B 8/16/15 7:35 AM 55D9685E-D10F-4B8E-B85B-3D242430BC09 7/26/15 12:11 PM

Report ID Date Submitted bp-c65b101f-c056-41d9-8e6a-d33172160104 1/4/16 11:39 AM 36B5C556-1207-4256-91F2-7594BA3AA057 12/29/15 10:50 PM 0C44C480-555B-490A-B5E0-B2910FB4ABB6 9/10/15 1:10 AM E4A754E1-848F-4FD0-A5E3-1DEF0BE04557 9/5/15 11:12 PM 0993F75C-816F-4402-A8C1-545EF8764FF0 8/19/15 9:25 PM F2A38120-2475-4855-8732-56FE9B59D661 8/18/15 7:13 AM 4C4652A7-936A-46C4-8ED8-3549BB39037B 8/16/15 7:35 AM 55D9685E-D10F-4B8E-B85B-3D242430BC09 7/26/15 12:11 PM
FredMcD
  • Top 10 Contributor
4259 solutions 59642 answers

That was good. But, Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

That was good. But, Some of your crash reports weren’t sent to the Mozilla Servers. In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.'''
FredMcD
  • Top 10 Contributor
4259 solutions 59642 answers

Signature hang

Process Type plugin Silverlight Plug-In Version: 5.1.20125.0


Remove Silverlight. Is the problem gone? After, install the current program.

Signature hang Process Type plugin Silverlight Plug-In Version: 5.1.20125.0 ------ Remove Silverlight. Is the problem gone? After, install the current program.
cor-el
  • Top 10 Contributor
  • Moderator
17539 solutions 158588 answers

I'm not sure what you did. You need to copy restore.js from the sessionstore-backups folder to the main profile folder as sessionstore.js to replace this file.


You will normally find these files in the sessionstore-backups folder:

previous.js (cleanBackup: copy of sessionstore.js from previous session that was loaded successfully)
recovery.js (latest version of the sessionstore written during runtime)
recovery.bak (previous version of the sessionstore written during runtime)
upgrade.js-<build_id> (backup created during an upgrade of Firefox)

You can copy a file from the sessionstore-backups folder to the main profile and rename the file to sessionstore.js to replace the current file (make a backup copy of the current sessionstore.js).

See also:

I'm not sure what you did. You need to copy restore.js from the sessionstore-backups folder to the main profile folder as sessionstore.js to replace this file. ----- You will normally find these files in the sessionstore-backups folder: previous.js (cleanBackup: copy of sessionstore.js from previous session that was loaded successfully) recovery.js (latest version of the sessionstore written during runtime) recovery.bak (previous version of the sessionstore written during runtime) upgrade.js-<build_id> (backup created during an upgrade of Firefox) You can copy a file from the sessionstore-backups folder to the main profile and rename the file to sessionstore.js to replace the current file (make a backup copy of the current sessionstore.js). See also: *http://www.ghacks.net/2014/06/27/mozilla-launches-improved-session-restore-firefox-33/