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How can Iremove your donation request on my home page?

  • 4 replies
  • 3 have this problem
  • 9 views
  • Last reply by biotext

biotext
biotext
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I made a donation to Mozilla but the request for donations still appears on my home page every time I open up Firefox

I made a donation to Mozilla but the request for donations still appears on my home page every time I open up Firefox

Chosen solution

Are you running Firefox in private browsing mode?

You posted with a user agent for a desktop Firefox version on Mac.

Can you confirm that this is a bout Firefox on a desktop computer?

Read this answer in context 👍 2

All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Is this on your Mac? (Currently this post was slotted under iPad/iPhone; a moderator can move it for you.)

The payment processing site does not share data back to your browser, so you need to close that ad manually. You should find a close button to the upper right of the ad. I have attached a screen shot illustrating. It took me 3 tries, but I don't know whether that is typical.

biotext
biotext Question owner
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I clicked on the x icon on the upper right-hand corner of the ad - to no avail. It does not go away.

I would appreciate it if you could figure out how to get rid of this.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Are you running Firefox in private browsing mode?

You posted with a user agent for a desktop Firefox version on Mac.

Can you confirm that this is a bout Firefox on a desktop computer?

biotext
biotext Question owner
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Magic! The issue has been resolved. Thanks!