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How can Iremove your donation request on my home page?

Posted

I made a donation to Mozilla but the request for donations still appears on my home page every time I open up Firefox

I made a donation to Mozilla but the request for donations still appears on my home page every time I open up Firefox

Chosen solution

Are you running Firefox in private browsing mode?

You posted with a user agent for a desktop Firefox version on Mac.

Can you confirm that this is a bout Firefox on a desktop computer?

Read this answer in context 2

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:43.0) Gecko/20100101 Firefox/43.0

More Information

jscher2000
  • Top 10 Contributor
8695 solutions 71066 answers

Is this on your Mac? (Currently this post was slotted under iPad/iPhone; a moderator can move it for you.)

The payment processing site does not share data back to your browser, so you need to close that ad manually. You should find a close button to the upper right of the ad. I have attached a screen shot illustrating. It took me 3 tries, but I don't know whether that is typical.

Is this on your Mac? ''(Currently this post was slotted under iPad/iPhone; a moderator can move it for you.)'' The payment processing site does not share data back to your browser, so you need to close that ad manually. You should find a close button to the upper right of the ad. I have attached a screen shot illustrating. It took me 3 tries, but I don't know whether that is typical.

Question owner

I clicked on the x icon on the upper right-hand corner of the ad - to no avail. It does not go away.

I would appreciate it if you could figure out how to get rid of this.

I clicked on the x icon on the upper right-hand corner of the ad - to no avail. It does not go away. I would appreciate it if you could figure out how to get rid of this.
cor-el
  • Top 10 Contributor
  • Moderator
17473 solutions 157938 answers

Chosen Solution

Are you running Firefox in private browsing mode?

You posted with a user agent for a desktop Firefox version on Mac.

Can you confirm that this is a bout Firefox on a desktop computer?

Are you running Firefox in private browsing mode? You posted with a user agent for a desktop Firefox version on Mac. Can you confirm that this is a bout Firefox on a desktop computer?

Question owner

Magic! The issue has been resolved. Thanks!

Magic! The issue has been resolved. Thanks!