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About Firefox does not recognize a new update

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I am currently using Firefox version 42. I noticed that a new version 43 is available and wanted to update my Firefox. Traditionally i would simply navigate to the "About Mozilla Firefox" window, where Firefox automatically checks for a new version, downloads it and lets me install the update with a single click. However, when I open the About-window Firefox checks for a new version but insists my browser is up to date.

I recognize the obious work-around of installing the new version manually. This issue has however plagued me since several versions ago. I always hoped it would work itself out after enough updates, but since it still persists today I wanted to seek the collective help of the Mozilla community.

My system is Windows 10 (the error was also present during Windows 8.1) and I also use Thunderbird which updates itself just fine.

I am currently using Firefox version 42. I noticed that a new version 43 is available and wanted to update my Firefox. Traditionally i would simply navigate to the "About Mozilla Firefox" window, where Firefox automatically checks for a new version, downloads it and lets me install the update with a single click. However, when I open the About-window Firefox checks for a new version but insists my browser is up to date. I recognize the obious work-around of installing the new version manually. This issue has however plagued me since several versions ago. I always hoped it would work itself out after enough updates, but since it still persists today I wanted to seek the collective help of the Mozilla community. My system is Windows 10 (the error was also present during Windows 8.1) and I also use Thunderbird which updates itself just fine.

Chosen solution

This happens sometimes. The best way it remove the old (but not the profiles), and then install the current.

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Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.13
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • The plugin allows you to have a better experience with Microsoft Lync
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NPWLPG
  • Shockwave Flash 20.0 r0
  • 5.1.41105.0

Application

  • Firefox 42.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0
  • Support URL: https://support.mozilla.org/1/firefox/42.0/WINNT/en-US/

Extensions

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  • Quick Search Bar 5.6.2 (quicksearch@peter.faj)
  • resumelater 0.5.0 (resumeLater@mpuppe.de)
  • search service free 6.13 ({4b5d2f85-0b75-438f-8536-df47ddc17ca1})
  • Status-4-Evar 2015.11.16.23.1-signed.1-let-fixed (status4evar@caligonstudios.com)
  • Stay-Open Menu 3.0 ({3541c267-2580-4144-854e-2e05c8670121})
  • Tab Mix Plus 0.4.2.0 ({dc572301-7619-498c-a57d-39143191b318})
  • web Wizard 10.3 ({36a876b6-4a60-4935-873a-2e09c1e32dad})
  • YouTube Unblocker 0.6.20 (youtubeunblocker__web@unblocker.yt)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 760 (192-bit)
  • adapterDescription2:
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  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10586.0
  • driverDate: 7-22-2015
  • driverDate2:
  • driverVersion: 10.18.13.5362
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  • windowLayerManagerRemote: True
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Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4272 solutions 59919 answers

Chosen Solution

This happens sometimes. The best way it remove the old (but not the profiles), and then install the current.

This happens sometimes. The best way it remove the old (but not the profiles), and then install the current.
cor-el
  • Top 10 Contributor
  • Moderator
17582 solutions 159077 answers

You can find the full version of the current Firefox release (43.0.3) in all languages and all operating systems here:

You can find the full version of the current Firefox release (43.0.3) in all languages and all operating systems here: *https://www.mozilla.org/en-US/firefox/all/