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Firefox crashes when I want to print a page.

Posted

Same problem with Safari. Can print from Word and other applications. Things worked well two weeks ago.

Same problem with Safari. Can print from Word and other applications. Things worked well two weeks ago.

Additional System Details

Installed Plug-ins

  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Garmin Communicator Plug-in Version 4.0.4.0
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • npmnqmp 071303000004
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 20.0 r0
  • 5.1.10411.0
  • WebEx64 General Plugin Container Version 204
  • zoom.us launcher plugin version 1.0
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:43.0) Gecko/20100101 Firefox/43.0

More Information

FredMcD
  • Top 10 Contributor
4255 solutions 59589 answers

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ;[[Image:aboutcrashesFx29|width=500]]

Question owner

Submitted Crash Reports Report ID Date Submitted C9EA6C5E-5C20-46EC-8385-BE507021A648 15-12-24 2:59 PM C22ACAFD-3D1F-420C-B45B-B8EF844BA023 15-12-24 2:11 PM CC6378AF-F9B5-4935-83A9-0971EFA50F64 15-12-24 2:11 PM bp-17beba7a-3376-43f7-819e-c95ae2151224 15-12-24 1:08 PM 3A68B0B3-B87F-479E-B432-BD0CF9FC2A7A 15-12-24 12:40 PM 087F1199-B978-4D69-BCD3-DA12A3A04A2F 15-12-24 11:47 AM bp-60968763-51ba-4c40-a1c1-294462151223 15-12-22 9:17 PM 1A41BF48-FEC1-4D7B-909F-19B9BF30734F 15-12-22 8:50 PM D14367B5-F700-40DB-B869-A6FF0A3ED598 15-12-22 8:36 PM E74724CA-C6B1-4C21-AFC8-D78F2D383727 15-12-22 7:33 PM

Submitted Crash Reports Report ID Date Submitted C9EA6C5E-5C20-46EC-8385-BE507021A648 15-12-24 2:59 PM C22ACAFD-3D1F-420C-B45B-B8EF844BA023 15-12-24 2:11 PM CC6378AF-F9B5-4935-83A9-0971EFA50F64 15-12-24 2:11 PM bp-17beba7a-3376-43f7-819e-c95ae2151224 15-12-24 1:08 PM 3A68B0B3-B87F-479E-B432-BD0CF9FC2A7A 15-12-24 12:40 PM 087F1199-B978-4D69-BCD3-DA12A3A04A2F 15-12-24 11:47 AM bp-60968763-51ba-4c40-a1c1-294462151223 15-12-22 9:17 PM 1A41BF48-FEC1-4D7B-909F-19B9BF30734F 15-12-22 8:50 PM D14367B5-F700-40DB-B869-A6FF0A3ED598 15-12-22 8:36 PM E74724CA-C6B1-4C21-AFC8-D78F2D383727 15-12-22 7:33 PM
FredMcD
  • Top 10 Contributor
4255 solutions 59589 answers

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.


bp-60968763-51ba-4c40-a1c1-294462151223 bp-17beba7a-3376-43f7-819e-c95ae2151224

Signature strlen


I've called the big guys to help you. Good luck.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Some of your crash reports weren’t sent to the Mozilla Servers. In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' ------------ bp-60968763-51ba-4c40-a1c1-294462151223 bp-17beba7a-3376-43f7-819e-c95ae2151224 Signature strlen ------------- I've called the big guys to help you. Good luck. ----------- Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. Is the problem still there? --------- Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' web sites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''