Firefox v43 crashes on Facebook attempting to play video
Attempted to navigate to Facebook home page. FF v43 is crashing in both normal and safe mode.
The updated version as applied via Kubuntu / Software updating; manually attempted removal and re-applying v43. Will try downgrading to v42 to see if the issue is some kind of regression problem.
O/S: Ubuntu 14.04.03, Kubuntu flavored
Reported crash ID: 60033184-ba8d-437f-b86c-559cc2151223
All Replies (5)
just confirmed that v42 runs without crashing.
Let me know if there is anything else I can do to isolate where this problem is at.
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
bp-60033184-ba8d-437f-b86c-559cc2151223
bp-b2f895f0-e264-43d3-9787-f37242151223
bp-1368b354-3a5e-4f59-96b9-062a12151223
And, now after updating to v44.0.1, still happens:
Crash report:
bp-6c5c6305-1d85-4c73-8d60-1fb372160211
Try to update to Firefox 44.0.2.
Make sure you have the latest updates for GStreamer and FFmpeg and libavcodec.
- Firefox 43.0 Crash Report [@ libavcodec.so.54.35.0@0x74f06 ]
Modified by cor-el