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Firefox crashes

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

irosbe
irosbe
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al abrir el navegador después de 5 segundo este se cierra pasa lo mismo en modo seguro, ya se desinstalo se instalo, se volvió a desinstalar se hizo limpieza con el ccleaner se raparo el registro y el fallo persiste después de volver a instalar

ID del fallo: bp-7b03df05-ecd7-473c-bf48-fcaa52151222

al abrir el navegador después de 5 segundo este se cierra pasa lo mismo en modo seguro, ya se desinstalo se instalo, se volvió a desinstalar se hizo limpieza con el ccleaner se raparo el registro y el fallo persiste después de volver a instalar ID del fallo: bp-7b03df05-ecd7-473c-bf48-fcaa52151222

All Replies (1)

FredMcD
FredMcD
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Product Firefox Version 43.0.1 Build ID 20151216175450 Release Channel release OS Windows NT OS Version 10.0.10586 Build Architecture x86

Signature mozilla

Nothing was flagged.

Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.


Look for, and rename any Mozilla or Firefox folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.