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Vidoes will not load on my home page.

  • 1 reply
  • 1 has this problem
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  • Last reply by FredMcD

Pittsburgh121
Pittsburgh121
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'I have comcast for my internet provider and when i go to their home page and click on any video, no matter what subject, it just says "loading and will not pop up for me to watch it. How do I fix this problem. I can open them up on browers other than Mozilla. help. Thanks.

'''I have comcast for my internet provider and when i go to their home page and click on any video, no matter what subject, it just says "loading'' and will not pop up for me to watch it. How do I fix this problem. I can open them up on browers other than Mozilla. help. Thanks.

All Replies (1)

FredMcD
FredMcD
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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?