X
Tap here to go to the mobile version of the site.

Support Forum

I can't update the firefox microsoft installed this afternoon. No lines for "menu". Help

Posted

I don't think any of this is cute. I need to upgrade my firefox as Microsoft fixed my computer and installed an early version. I can read the instructions but I can't find the 3 or 4 lines for menu. I need simple obvious instructions. I hate all of these setups. Eileen

I don't think any of this is cute. I need to upgrade my firefox as Microsoft fixed my computer and installed an early version. I can read the instructions but I can't find the 3 or 4 lines for menu. I need simple obvious instructions. I hate all of these setups. Eileen

Additional System Details

Installed Plug-ins

  • Shockwave Flash 20.0 r0
  • Version 5.41.3.0
  • Google Update
  • Next Generation Java Plug-in 11.65.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.41105.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.16
  • iTunes Detector Plug-in
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1

More Information

FredMcD
  • Top 10 Contributor
4247 solutions 59410 answers
*1 '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems] v43''' {web link} *2 '''[https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer Uninstall Firefox from your computer]''' {web link}<br>DO NOT remove your profiles. *3 After, reboot the computer. Then run the full installer.

Modified by FredMcD