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Why doesn't Mozilla caption its promotional videos and ads?

Posted

I open your browser and see a video about 'hands' and how important they are. But, no captions for the Deaf? No way for a person who cannot hear to understand this video. Hands are important, they are a means to communication for the Deaf, the basis of a language. Your video is not compliant with ADA law, and as much as I love Mozilla I am bummed out that you aren't able to spend a few moments captioning your video so that 17 million Americans who are Deaf and hard of hearing might understand.

Thank you.

I open your browser and see a video about 'hands' and how important they are. But, no captions for the Deaf? No way for a person who cannot hear to understand this video. Hands are important, they are a means to communication for the Deaf, the basis of a language. Your video is not compliant with ADA law, and as much as I love Mozilla I am bummed out that you aren't able to spend a few moments captioning your video so that 17 million Americans who are Deaf and hard of hearing might understand. Thank you.

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FredMcD
  • Top 10 Contributor
4254 solutions 59582 answers

Hi,

The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

Hi, The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers. If you want to leave feedback for Firefox developers, you can go to the Firefox ''Help'' menu and select ''Submit Feedback...'' or use [https://input.mozilla.org/feedback this link]. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.