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Our company website was reported as unsafe website by firefox. How to solve it?

Posted

We are a industry camera manufacturer. So we also developed the software for our cameras. We are sure the uploaded software on our website (www.tucsen.com) are virus free. But our customers use firefox to visit our webpage and got the warning message.

Please help us solve this issue.

Thank you so much!

We are a industry camera manufacturer. So we also developed the software for our cameras. We are sure the uploaded software on our website (www.tucsen.com) are virus free. But our customers use firefox to visit our webpage and got the warning message. Please help us solve this issue. Thank you so much!

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.122 Safari/537.36 SE 2.X MetaSr 1.0

More Information

FredMcD
  • Top 10 Contributor
4314 solutions 60611 answers

I got on with no problem. Looks like it's fixed.

I got on with no problem. Looks like it's fixed.
cor-el
  • Top 10 Contributor
  • Moderator
17701 solutions 160142 answers

Helpful Reply

The Network Monitor shows that some content is blocked as part of "Reported Unwanted Software Page!" *http://www.tucsen.com/Public/upload/product/product/1432525201.jpg *https://www.google.com/transparencyreport/safebrowsing/diagnostic/index.html#url=http://www.tucsen.com/Public/upload/product/product/1432525201.jpg ---- *http://www.mozilla.org/en-US/firefox/phishing-protection/

Modified by cor-el

Question owner

Does it mean the image "1432525201.jpg" on our webpage "http://www.tucsen.com/Public/upload/product/product/1432525201.jpg" is blocked?

Does it mean the image "1432525201.jpg" on our webpage "http://www.tucsen.com/Public/upload/product/product/1432525201.jpg" is blocked?
cor-el
  • Top 10 Contributor
  • Moderator
17701 solutions 160142 answers

Yes. You can see that in "Tools > Page Info > Media" and in the Network Monitor.

Images from /Public/upload/ are blocked, but images from /Public/images/ are OK.

You can right-click a not showing image and middle-click "View Image" to ope the image in a new tab.

Yes. You can see that in "Tools > Page Info > Media" and in the Network Monitor. *https://developer.mozilla.org/Tools/Network_Monitor Images from /Public/upload/ are blocked, but images from /Public/images/ are OK. *http://www.tucsen.com/Public/upload/product/product/1432525201.jpg *http://www.tucsen.com/Public/images/headWapPointer.png You can right-click a not showing image and middle-click "View Image" to ope the image in a new tab.