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Crash ID: bp-19985cf2-1958-4a53-bf4a-460872151215
Is there a fix to this crash id?
All Replies (1)
hi willjdaniel, thanks for providing a crash id - unfortunately this crash may be caused by websense endpoint security software that is running on a device. websense has released an updated version (8.1.2224) which may address the issue.
in case your computer is part of a managed enterprise environment, please get in contact with your it department about this issue. more information is available in bug 1181091.
in a larger enterprise using the extended support release (esr) version of firefox, which receives security updates but feature updates only once every 10 months, might also be a better option compatibility-wise: https://www.mozilla.org/en-US/firefox/organizations/faq/