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Firefox crashes

  • 3 replies
  • 2 have this problem
  • 13 views
  • Last reply by cor-el

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I get many crashes or page freezes the latest is here - https://crash-stats.mozilla.com/report/index/47c83c6d-a180-4e1e-af44-042ed2151211 - what can be done to stop this?

All Replies (3)

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Signature hang

Process Type plugin Shockwave Flash Version: 20.0.0.235

This is for Sumo's Related Bugs 723612 RESOLVED DUPLICATE Mozilla Crash report NPSWF32.dll


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

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Thank you FredMcD but I have a 10 year old pc running on Windows XP; I have a different system to your links so it doesn't help.

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Maybe try an older Flash version and see if the Flash 18.0.0.268 ESR version is working for you, see the link further down.

Did you try to disable hardware acceleration in the Flash plugin?

You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this:

See also: