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Firefox crashes way too often. I'm using 42.0

Posted

Here are my last 5 crash IDs: Crash ID: bp-00d7c05d-c704-4e8e-a600-85c592150707 Crash ID: bp-0bfbc6ff-5dd5-4f7a-aabb-3e1422150411 Crash ID: bp-0bff93ea-c886-4b75-95a9-9775b2150524 Crash ID: bp-0c4a7c6d-9695-4dca-b958-64a662150509 Crash ID: bp-0c8502cd-97cd-4541-a293-62f262140323

Here are my last 5 crash IDs: Crash ID: bp-00d7c05d-c704-4e8e-a600-85c592150707 Crash ID: bp-0bfbc6ff-5dd5-4f7a-aabb-3e1422150411 Crash ID: bp-0bff93ea-c886-4b75-95a9-9775b2150524 Crash ID: bp-0c4a7c6d-9695-4dca-b958-64a662150509 Crash ID: bp-0c8502cd-97cd-4541-a293-62f262140323

Additional System Details

Installed Plug-ins

How do I list all of them?

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.80 Safari/537.36

More Information

alex_mayorga
  • Top 25 Contributor
  • Moderator
351 solutions 2720 answers

¡Hola!

Those crash reports date back to the following dates:

Crash ID: bp-00d7c05d-c704-4e8e-a600-85c592150707 2015-07-07 Crash ID: bp-0bfbc6ff-5dd5-4f7a-aabb-3e1422150411 2015-04-11 Crash ID: bp-0bff93ea-c886-4b75-95a9-9775b2150524 2015-05-24 Crash ID: bp-0c4a7c6d-9695-4dca-b958-64a662150509 2015-05-09 Crash ID: bp-0c8502cd-97cd-4541-a293-62f262140323 2014-03-23

The three most recent are Flash related, the fourth one is seemingly https://bugzilla.mozilla.org/show_bug.cgi?id=500105 and the last one can't be found anymore.

Is there a particular problem you're experiencing right now?

Are your plug-ins up to date? Please check at https://www.mozilla.org/en-US/plugincheck/

¡Gracias!

¡Hola! Those crash reports date back to the following dates: Crash ID: bp-00d7c05d-c704-4e8e-a600-85c592150707 2015-07-07 Crash ID: bp-0bfbc6ff-5dd5-4f7a-aabb-3e1422150411 2015-04-11 Crash ID: bp-0bff93ea-c886-4b75-95a9-9775b2150524 2015-05-24 Crash ID: bp-0c4a7c6d-9695-4dca-b958-64a662150509 2015-05-09 Crash ID: bp-0c8502cd-97cd-4541-a293-62f262140323 2014-03-23 The three most recent are Flash related, the fourth one is seemingly https://bugzilla.mozilla.org/show_bug.cgi?id=500105 and the last one can't be found anymore. Is there a particular problem you're experiencing right now? Are your plug-ins up to date? Please check at https://www.mozilla.org/en-US/plugincheck/ ¡Gracias!
cor-el
  • Top 10 Contributor
  • Moderator
17172 solutions 155209 answers

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

You can check for problems with current Shockwave Flash plugin versions and try this: *make sure you have the latest Flash version:<br>http://www.adobe.com/special/products/flashplayer/fp_distribution3.html *check for updates for your graphics drive drivers<br>https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration *disable protected mode in the Flash plugin (Windows Vista and later)<br>https://support.mozilla.org/kb/adobe-flash-protected-mode-firefox *disable hardware acceleration in the Flash plugin<br>https://helpx.adobe.com/flash-player/kb/video-playback-issues.html *disable hardware acceleration in Firefox<br />https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration See also: *http://kb.mozillazine.org/Flash#Troubleshooting