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I have Windows 10 and Firefox STILL is not compatible

jimlee216
jimlee216
Posted

Adobe constantly crashes using Firefox with my Windows 10 upgrade - I know this is an issue but I am still having this issue - I have the latest version of firefox and Adobe - it is very frustrating as I have been very happy with Firefox

Adobe constantly crashes using Firefox with my Windows 10 upgrade - I know this is an issue but I am still having this issue - I have the latest version of firefox and Adobe - it is very frustrating as I have been very happy with Firefox

Chosen solution

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Read this answer in context 0
  • Question details
    Product Firefox
    Topic Fix slowness, crashing, error messages and other problems
    System Details
    • Windows 10
    • Firefox 42.0

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.13
  • Coupons, Inc. Coupon Printer 5.0.2.0
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.60.2 for Mozilla browsers
  • McAfee MSC FF plugin DLL
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 19.0 r0
  • 5.1.40728.0
  • Uploader for CANON iMAGE GATEWAY Plugin
  • NPWLPG
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:42.0) Gecko/20100101 Firefox/42.0

More Information

Close
FredMcD
FredMcD
  • Top 10 Contributor
4270 solutions 59890 answers
Posted

Chosen Solution

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

If you have problems with current Shockwave Flash plugin versions then check this: * see if there are updates for your graphics drive drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting'''