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browser hangs when opening a web site, unless I continue to operate cursor

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  • 1 has this problem
  • Last reply by cor-el

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am a new user of mozilla, but since loading it, whenever I open a web site or access the internet, the computer hangs. The circular icon is stationary and nothing happens. However, if I move the cursor, the browser proceeds to work and the circular icon rotates. If I stop moving the cursor, the process hangs again, and will hang indefinitely if I do not move the cursor

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It is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.